Frequently Asked Questions
Everything you need to know about our repair solutions and services.
What types of flooring can Fix-A-Floor be used on?
Our specialized adhesive is designed to work effectively on tile, marble, stone, wood, and laminate flooring to eliminate hollow spots and loose sections.
How long does it take for the adhesive to dry?
For optimal results, we recommend allowing the adhesive to cure for a full 24 hours before allowing heavy foot traffic or replacing furniture on the treated area.
Do you offer international shipping?
Yes, we ship our floor repair kits worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy for opened products?
Due to the nature of our products, we can only accept returns on unopened and unused items within 30 days of purchase. Please contact support for a return authorization.
Can I use Fix-A-Floor with underfloor heating systems?
Yes, our adhesive is formulated to withstand the temperature fluctuations associated with standard radiant underfloor heating systems once fully cured.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.